Extended Warranty Program
60-Day Risk-Free Guarantee & Ongoing Support
At Lucinn Pro, we are committed to delivering the highest quality in hair and skin care solutions through our Filtered Showerhead. To ensure you have the best experience possible, we provide an inclusive 60-day risk-free trial and continued extended support for your peace of mind.
How to Claim the 60-Day Guarantee
If you are not completely satisfied with your Lucinn Pro Filtered Showerhead within the first 60 days of purchase, simply contact our support team. We will facilitate a hassle-free return regardless of whether you have retained your receipt, as your purchase is securely recorded in our system.
What is Covered Under the Guarantee?
- Reduced hair loss
- Improved skin and hair health
- No reduction in water pressure
- Consistent filter performance
What is Not Covered?
Please note that our guarantee does not cover:
- Intentional damage or misuse
- Issues resulting from conditions beyond normal shower usage
Is There a Cost for the Guarantee?
No, the 60-Day Guarantee is provided at no additional cost with every purchase of the Lucinn Pro Filtered Showerhead. Shipping and handling are also fully covered.
Can I Cancel the Guarantee?
Yes, you may opt out of the 60-day guarantee within 30 days of your purchase with no questions asked. A full refund will be processed upon request.
What Happens if I Need a Replacement or Refund?
We offer up to two product replacements in the event of verified defects. Please submit clear photos or videos for review, and if the product is unavailable, we will either provide a comparable replacement or issue store credit.
Peace of Mind with Lucinn Pro
Our extended warranty program, combined with the 60-day guarantee, is designed to ensure your complete satisfaction and continued support. Lucinn Pro stands by its commitment to your hair and skin health, and we are here to help every step of the way.