Lucinn Lifetime Warranty Plan

Peace of mind for every shower, backed by real people.

Every Lucinn Showerhead comes with a 60 Day Risk Free Trial and a Lifetime Replacement Guarantee for as long as your Lucinn Replacement Subscription is active.

  • 60 Day Risk Free Trial
  • Lifetime Replacement Guarantee
  • Backed by Real People
Two Powerful Guarantees

We want you to love every shower.

That’s why every Lucinn Showerhead comes with two powerful guarantees.

Every order

60 Day Risk Free Trial

Try Lucinn for 60 days. If it’s not the best shower you’ve ever had, send it back for a full refund. Used or unused, no questions asked.

  • Full refund within 60 days, used or unused
  • Package arrived damaged? Just email us a photo and we’ll fix it right away
  • No stress, no hassle
Covered Today

Peace of mind, every day

Lucinn isn’t just a showerhead. It’s a commitment to better water and a better shower, backed by real people who care.

Manufacturing defects

If something wasn’t made right, we’ll take care of it.

Functional failures from regular use

If your showerhead breaks or stops working from everyday use, you’re covered.

Filter failure

Covered while your Lucinn Replacement Subscription is active.

Good to know: lifetime coverage applies while your Lucinn Replacement Subscription is active. If you need help confirming your subscription status, email support@lucinn.com and our team will help.

How To Claim

Three simple steps

Email us with a photo or your order number. We’ll take care of the rest.

  1. Email us

    Write to support@lucinn.com and let us know what happened.

  2. Share the details

    Have your order number ready. Photos or short videos help us resolve claims faster.

  3. We take care of the rest

    Our team follows up and makes it right, including a new showerhead when covered.

Questions

Warranty FAQs

Is the lifetime coverage automatic?
Coverage applies while your Lucinn Replacement Subscription is active. If you need help confirming your subscription status, contact support@lucinn.com.
What if I used the showerhead for years?
We’ll still support you for issues that come from normal use. Just reach out and we’ll assess the best solution.
Can I return my showerhead within 60 days?
Yes. If you’re not happy within 60 days, return it for a full refund, used or unused. See our Return & Refund Policy and Shipping Policy for details.
What if my package arrives damaged?
Email a photo to support@lucinn.com and we’ll make it right.

Peace of mind for every shower

Have your order number ready. Photos or short videos help us resolve claims faster.

Claim your warranty

Send us your order number with a photo or short video. Choose how you’d like to reach us.

Prefer to call? +1 404 907 1472